NO RETURNS WITHOUT PRIOR NOTIFICATION AND AUTHORIZATION WILL BE ACCEPTED
If for any reason you are dissatisfied with any of our products, we will assist you as best we can. All returns & exchange orders must be notified within 10 DAYS of receipt for store credit only. Store credit memos will be issued after the items have been received and inspected by our Return/Exchange Department. ITEMS MUST BE UNOPENED AND INCLUDE ORIGINAL MANUFACTURER’S PACKAGING, OTHERWISE A 20% RE-PACKAGING FEE WILL BE APPLIED. Returns must be unworn, unaltered and unwashed with all tags. Claims made after indicated dates will not be authorized.
*CASH REFUNDS ARE NOT AVAILABLE – ONLY STORE CREDIT IS AVAILABLE, CASH REFUNDS WILL NOT BE ISSUED UNDER ANY CIRCUMSTANCES
*ALL CLEARANCE ITEMS ARE FINAL SALE – CLEARANCE AND SALE ITEMS CANNOT BE RETURNED (temporary promotions not included)
*ALL RETURNS MUST HAVE A RETURN AUTHORIZATION NUMBER (RA#) – NO RETURNS WITHOUT ANY AUTHORIZATION WILL BE ACCEPTED
Once you notify use with your return request, we will provide you with a Return Authorization Number. Please add the RA# on the outside of the return box before you ship it out. We are not responsible for lost returns. Customers will be responsible for all shipping charges incurred for delivery and exchanges, including rush charges. To request an RA# on a damaged item, please contact us by emailing firstname.lastname@example.org
To request an RA#: please include your PO# in the subject line, and the following information in the email body:
1.Invoice number 2. Company Name 3. Style # 4. Quantity 5. Color 6. Reason for return